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Hilton Singapore Diamond Upgrade question

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Arrived at the Hilton Singapore today at 1am, the upgrade was special to an executive room on the executive floor. As the hotel was very full the receptionist mentioned not all diamond members got it.

Also I could upgrade to a nice suite by paying more. (So not that full i guess)

Should I not have gotten this upgrade anyway?

I asked for a late checkout on Monday, also knowing I let them know well in advance I would only check in at 1am, and was told that 4pm is the rule and could not get anything better.

Did I feel the love as a Diamond member.. No..
I have a standard king size room on an executive floor that does not mean anything. And above that no attempt to really go above and beyond..

Thoughts?

Globalist

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