Hi flyertalkers!
So in Q1 in stayed at a hilton for one night, earned 2000 LAN KMs(including 1000 bonus), and 50 AMEX gift card for the BRG. However, although the Hilton folks posted 2000 KMs ON MY HILTON ACCOUNT, I have only received 1000 LAN KMs on my LANPASS account. Nor to mention a gift card that was never delivered to me.
I have called the hilton assistance line 2 months ago and believed that they created 2 cases for me. However, I never got an update. I called back today and they were saying they cannot find any case under my account.... What should I do? Please help! :confused:
So in Q1 in stayed at a hilton for one night, earned 2000 LAN KMs(including 1000 bonus), and 50 AMEX gift card for the BRG. However, although the Hilton folks posted 2000 KMs ON MY HILTON ACCOUNT, I have only received 1000 LAN KMs on my LANPASS account. Nor to mention a gift card that was never delivered to me.
I have called the hilton assistance line 2 months ago and believed that they created 2 cases for me. However, I never got an update. I called back today and they were saying they cannot find any case under my account.... What should I do? Please help! :confused: