First as a long standing HH Diamond, I have never received the courtesy of a renewal card for 2013. Requested it twice, no action. Obviously they do not love me. So why should I even consider staying with them anymore?
Second, crazy redemption levels eg San Paulo for Aug 17 at 80,000 HH Points, per night for an ordinary room. This is nuts and unacceptable. Has HH gone haywire? Me thinks so as I keep noticing crazy redemption levels in many other cities, even months in advance.
I have lost my faith in HH. The new Diamond requalification levels are simply not justified. I have only had luke warm reception at my 32 stays at most hotels, almost never a suite upgrade unlike SPG Platinium. About twice I got a upgrade to a larger room but hardly a junior suite. I just do not see the love for my loyalty after so many years with HH.
Now looking for a better and more loving home chain. I welcome your suggestions.
Second, crazy redemption levels eg San Paulo for Aug 17 at 80,000 HH Points, per night for an ordinary room. This is nuts and unacceptable. Has HH gone haywire? Me thinks so as I keep noticing crazy redemption levels in many other cities, even months in advance.
I have lost my faith in HH. The new Diamond requalification levels are simply not justified. I have only had luke warm reception at my 32 stays at most hotels, almost never a suite upgrade unlike SPG Platinium. About twice I got a upgrade to a larger room but hardly a junior suite. I just do not see the love for my loyalty after so many years with HH.
Now looking for a better and more loving home chain. I welcome your suggestions.