I searched but could not find a Hilton Belfast Master Thread to add this to, so please be aware...and be warned!
On a just completed stay at this hotel I requested in advance quotes for both a taxi service and private car service from the concierge, in email writing, from the hotel, to a specific destination/day/time with 2 stops and back to the hotel.
I was quoted, in email writing, $220 British pounds for a taxi and $240 British pounds for a car service...or approx $355US and $388US
Luckily for me they did not respond to my email request for 3 days which forced me to prearrange my own transportation.
Upon searching the Internet for both Taxi and Car service companies in Belfast, I was quoted and actually charged for my trip $60 British pounds or approx $97US. Yes there is no typo here, the hotel Concierge tried to charge me 4 X more than the going rate! Appalling and hotel guest extortion by a key employee IMO.
Yes, of course I know that the hotel's own car service is often $20-$40 more than a taxi..but this is just wrong..how many people have they duped with this formula? How many staff are involved? In complaining upon return to the hotel, the Concierge was not there and the person I was complaining to said they did not want to get involved?!!
Email sent to Hilton Corp Services.
Please be warned and take your much cherished business $$elsewhere.
On a just completed stay at this hotel I requested in advance quotes for both a taxi service and private car service from the concierge, in email writing, from the hotel, to a specific destination/day/time with 2 stops and back to the hotel.
I was quoted, in email writing, $220 British pounds for a taxi and $240 British pounds for a car service...or approx $355US and $388US
Luckily for me they did not respond to my email request for 3 days which forced me to prearrange my own transportation.
Upon searching the Internet for both Taxi and Car service companies in Belfast, I was quoted and actually charged for my trip $60 British pounds or approx $97US. Yes there is no typo here, the hotel Concierge tried to charge me 4 X more than the going rate! Appalling and hotel guest extortion by a key employee IMO.
Yes, of course I know that the hotel's own car service is often $20-$40 more than a taxi..but this is just wrong..how many people have they duped with this formula? How many staff are involved? In complaining upon return to the hotel, the Concierge was not there and the person I was complaining to said they did not want to get involved?!!
Email sent to Hilton Corp Services.
Please be warned and take your much cherished business $$elsewhere.