I just spent two hours on the phone trying to book two AXON awards at Conrad HK and Conrad Tokyo. In both cases, individual standard nights at 50k were available (per hhonors.com and confirmed by the phone agent), but when trying to book a 4-night award, only premium rooms were available.
To illustrate, for Conrad HK, I could have booked:
Day 1 = 50k KING BED SUPERIOR ROOM
Day 2 = 50k KING BED SUPERIOR ROOM
Day 3 = 50k KING BED SUPERIOR ROOM
Day 4 = 50k KING BED SUPERIOR ROOM,
but Day 1 through Day 4 is only available as premium room for ~160k points per night. In other words, no AXON, sorry, sir, but I can book 4 individual nights for you, at 200k points total, which is less than the 4 nights in a premium room. (All this was confirmed by various agents and supervisors).
What gives? An exciting new "glitch"?
To illustrate, for Conrad HK, I could have booked:
Day 1 = 50k KING BED SUPERIOR ROOM
Day 2 = 50k KING BED SUPERIOR ROOM
Day 3 = 50k KING BED SUPERIOR ROOM
Day 4 = 50k KING BED SUPERIOR ROOM,
but Day 1 through Day 4 is only available as premium room for ~160k points per night. In other words, no AXON, sorry, sir, but I can book 4 individual nights for you, at 200k points total, which is less than the 4 nights in a premium room. (All this was confirmed by various agents and supervisors).
What gives? An exciting new "glitch"?